The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.
In the event of a delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.
In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, GARAUDE SAS cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.